Shipping Policy

Thank you for shopping with Butterfly Custom Collection! Each order is handled with care, and we want you to know what to expect when your purchase is on its way.

Processing and Production Time

Most of our handmade tumblers are made to order. Please allow up to 7 days from the order date for production before shipment. Production time is separate from shipping transit time. Other products may have different processing times, which will be stated in the product listing when applicable.

Shipping Methods and Delivery Estimates

Available shipping methods and estimated transit times are displayed at checkout. Delivery estimates are provided by the carrier and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on the available shipping options and your delivery address.

Local Delivery

Free local delivery may be available within our designated delivery area. Available delivery options will appear at checkout when your address qualifies. Please ensure your delivery address and contact information are accurate.

Order Accuracy

Please double-check your shipping address before placing your order. If you notice an error, contact us promptly at info@butterflycustomllc.com. We cannot guarantee changes after an order has been processed or shipped.

Questions?

For shipping questions or assistance with an order, contact us at info@butterflycustomllc.com.